I set up my new internet connection today and the package i chose didn't come with a router so i am using my existing one. The problem i am having is that the router is thomson speed touch st510 and the default settings have a different password and username to the new account and it tells me to change the settings to allow for the new password - but i can't get into the settings of the router to change this so therefore have no internet connection. I am totally stuck on what to do - i have the internet connection there but can't connect to it. Can anyone please help me with how to get into the router settings and change them.
Good work - thanks for that its all sorted. My next problem is how can i use an exisiting e mail address on a new internet provider - the computer system is XP and using outlook express - my internet provider now is BT and it was virgin and i want to keep my business e mail address. Any advise welcome. Thank you.
AS I have always undrstood it, you can't use an address from one ISP with a diferent ISP ( that's partly why I use domain name, to make changes of ISP easier.) But I've recently moved to Bt and it looks as though there is a way of receiving mail from a different address as well as mail coming to your new bt address. That's how I read it, anyway; you could try it - log in to your bt account and click Options (top right corner); then "more options"; then click "Accounts" and finally click "Add Account" & take it from there.
It's usually perfectly feasible to send and receive emails using an email address from a different ISP (I currently have a variety of old email addresses from various old ISP accessed using my current ISP's broadband. It's just a matter of setting things up correctly.
Mr "B" has in fact started another thread on this matter and you might be interested to see that: