Internet connection lost - what can I do?

  Maiden. 10:57 29 Mar 2007
Locked

Hi

I was on the net last night when suddenly the connection terminated.

I've tried the usual things - switching the modem off and on, same with the PC, trying to refresh the connection using VISTA but it hasn't worked.

Is there any way I can test whether the fault lies in the PC, the modem or the connection beyond the modem ? It is a cable connection and is not wireless.

Any help you can give would be very much appreciated.

Thanks

  recap 11:04 29 Mar 2007

When you turn on your modem, and all the lights are flashing then the modem is working. In this case there will be a fault on the PC. Check all the settings for your Internet Connection, including the Firewall.

  provider 2 11:06 29 Mar 2007

Is it a BT 105 modem and AOL?

  oldbeefer2 11:08 29 Mar 2007

You could check for known issues with BT click here

  birdface 11:10 29 Mar 2007

Try control panel,Network connections,Right click local area connection and press repair. Or control panel administrative tools,services,Scroll down to you get to DNS Client and make sure it is set to automatic,

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