Hi All 1st post (admittedly bcos i'm having trouble with my pc)! Hope someone can help a non-techie... I have a pc running vista. ISP is tiscali. Internet ran fine until recently but no just wont connect. Spoke with them a few times and they say its the pc but havent done anything to the pc and doubt its the problem. Ran the broadband setup on a laptop and used the same phone box in the house and it worked fine. When i click connect i get 'error 797: a connction to the remote comp could not be estblishd bcos the modem was not fnd or was busy'. I have a speedtouch 330 modem and both lights are constant green so all seems fine. Checked various settings and also seems fine. The only difference i can see between the laptop (which connects ok) and my PC (which doesnt) is when i click properties of the broadband connection the pc says (under 'general') 'ISDN channel removed - speedtouch ppp adapter. Whereas the laptop says 'isdn channel - speedtouch ppp adapter'. Hope someone can help as im getting nowhere with the ISP! Many thanks
yeah, tried it only an hour or so ago and no joy. All seems fine when setting up from cd or manually until the last minute and it just fails. What did you reckon about the 'ISDN channel removed' bit? Thanks again.
Have you tried doing a system restore to a point before the trouble started? It may be that you have some corrupt system files! Failing that, a non destructive re-install of the os, that would just re-install the system files leaving your data files intact.
May I suggest that you could save yourself a lot of trouble if you purchase an ADSL Wireless Router to use instead of the speedtouch modem. This would connect to your PC by ethernet cable and wirelessly to the laptop then they could both access the Internet at the same time. Since you wouldn't be using the USB modem it could be uninstalled and the "ISDN channel removed" problem would disappear with it.