Hi Everyone,I have windows xp,service pack 2,aol broadband,IE6,spybot1.4,ad-aware,spyware blaster,and microsoft anti spyware beta.(1)i get warning,could not connect to internet.(2)a layered service provider has been added to your system.(winsock directors)(3)update has failed,autoupdate could not detectan internet connection.(4)error retrieving update. my knowledgeis limited, as i am new tocomputing.Please can you help and thank you.Xlent
Before updating anything make sure you open AOL and connect to your broadband account.Unless you are online before you try all your programs will fail to connect and give you the sort of error message you are getting.
"just went back into winsock xp site,it says,Yourcomputer is currently not optimized."
That is an advert at the top of the screen. The idea is to trick you into thinking the advert has done a scan on your PC and has found problems. You then click on the advert and get taken to a website where you can usually buy the cure for £39.99. Never click / believe these without checking with the PCA forum first.
Can you now clarify the problem.
When does it occur? Exactly what is the message you get? What is giving you the message? What exactly are the symptoms?
That would probably be a good idea and put 'AOL' somewhere in the title. AOL's software is different to everybody else's and I'm not familiar with it. There may well be a wrong setting somewhere in AOL.
I'm sorry that I haven't been able to help so far. I'm sure somebody else will.
Does your name, Xlent, imply some proficiency with Microsoft Excel? That's my forte - I'm just filling in time for an Excel question to pop-up :o)