Internet connection gone

  Bald Eagle 12:04 01 Jul 2003

A friend has the same internet ISP as me, Cario.France. She is running Windows 2000 and is having trouble connecting to the net. The systray icon will not work (it did yesterday before her lad had a "mess about" on the computer) but the shortcut on the desktop does. Everything goes OK dialling up until she gets a message saying that the remote computer will not connect. At home my system works so it is not Cario. Neither of us are fluent enough in French to 'phone their helpline so I said I would try your expertise first. Does 2000 have a revert facility similar to Go Back so she can revert the disc prior to the problem occuring?

  Lú-tzé 15:16 01 Jul 2003

No go-back facility - try a reinstall of Win2k over the current install.

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