My pc won't connect to explorer - the email is ok so there is a connection and I can connect with my laptop. It just keeps searching and looking for a fix and doesn't connect. I also cannot close it, it just changes colour and keeps "searching". I have loggged on & off and run the security but it also cannot connect to the internet to complete the fix.
"I have loggged on & off and run the security but it also cannot connect to the internet to complete the fix."
Logged on & off from what? It sounds as though there may be a problem with more than just Internet Explorer. Run a scan with your AntiVirus program and also with Malwarebytes which, if necessary, you can download with your Laptop and transfer to the Desktop PC with a USB stick.
I right-clicked on IE reset and it still won't open - just keeps "searching". I am using the same BB to send this via laptop, so confused.
Have restarted twice and a program called trusteer comes up to allow or not - don't know the webbsite
IE (no addons) and left click the reset tab. Don't open IE only through the all programs, accessories and system tools route. If you think trusteer rapport is messing IE up then it's in the all programs list where you can stop it running.