Internet Banking Logging in Problem

  recap 20:05 07 Mar 2008

When I use my laptop I cannot log in to my bank. Go to my desktop and I can log in. The only diffence between the two is that I use the numerical keys on the desktop.

Anybody have any idea why this would be?

  skidzy 20:15 07 Mar 2008

Hi Recap

Have you cleared your cache recently ?

Also what happens if the firewall is briefly disabled ?

  recap 20:20 07 Mar 2008

Hi skidzy, cache is cleared daily, never thought about the firewall will check it.

  Pine Man 20:26 07 Mar 2008

Have you ever been able to log in to your bank from your lappy?

I may be wrong but I think that A&L, for example, will only allow you to log in from a PC that it recognises.

  peter99co 20:30 07 Mar 2008

What about cookies

  recap 20:33 07 Mar 2008

Check the firewall setting and all it OK.

Pine Man, this has just started to happen the last week or so after I changed my password to an encrypted one. I have even tried to us the onboard keyboards with no luck.

  skidzy 20:33 07 Mar 2008

Recap just to carry on where i left off,i take it you have tried from another browser such as Firefox if you tried with IE.

  skidzy 20:35 07 Mar 2008

A few to things to try from here click here

  recap 20:43 07 Mar 2008

Thanks for the link skidzy, but I don't think it will be any of those solutions. See my reply to Pine Man for when this started.

  skidzy 21:13 07 Mar 2008

Maybe a silly idea but have you tried with caps lock on...yes i am aware its the lappy with the problem :-)

  woodchip 21:17 07 Mar 2008

Are you using the same browser and OS ???

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