My Toshiba laptop appears to be working fine. I have a good connection to my home wireless broadband service. However I cannot get access to the internet.This has happened since I returned home from college where I accessed the internet by a cable connection. Do I need to do something to get the laptop to use the wireless broadband for the internet?
you probably need to set it up to receive wireless. Sometimes there is a set of keys to press to switch wireless on
When you see the network does it say "security Enabled"?You will need to enter the routers security key into your laptop.
Set up a new wireless profile; click here
Thanks for the responses.I am pretty certain it is connected to the wireless broadband service. It has the access keys to access, the wireless switch is on and the indication is that I have a very good connection (5 bars).The problem is that the laptop will not connect to the internet. After 3 months at college with a cable connection is the internet browser still looking for the cable connection for some reason?
XP or Vista?Can you ping a site by IP or domain name?Start menu/all programs/accessories/command prompt, typeping bbc.co.uk for example
We are using Windows Vista.Pinged bbc.co.uk as you suggested. Result:Pinging bbc.co.uk [18.104.22.168]with 32 bytes of data:Reply from 22.214.171.124 bytes 32 time 27ms TTL = 115Reply from 126.96.36.199 bytes 32 time 27ms TTL = 115Reply from 188.8.131.52 bytes 32 time 28ms TTL = 115Reply from 184.108.40.206 bytes 32 time 26ms TTL = 115Ping statistics for 220.127.116.11:Packets : Sent= 4 Received = 4Lost = 0Does that help?
Yes, it means you have an IP address, DNS connectivity, everything you require for a successful internet connection. Using Internet Explorer? What page(s) have you tried to visit?
And are you using a third-party firewall, not the built-in Vista one?
I have tried to access a range of sites, BBC, E-Bay and MSN without success.I am using AVG anti-virus free, and Windows Defender.
In Internet Explorer, ensure File/Work Offline is unticked.Also in IE, go to Tools/Internet Options, click the Connections tab, click LAN settings, make sure no boxes are ticked. You can try resetting IE to defaults too, click the Advanced tab, click Reset.
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