internet access

  Androcles 17:45 16 Nov 2004

Have installed tiscali on a friends computer, can connect to the net ok, but the cursor will not appear
in the search engine box. You cannot enter any information into any online forms.Any ideas?

  Androcles 20:26 16 Nov 2004


  NickyK 22:04 16 Nov 2004

My peers will provide far better advice than I can, but you might try Tiscali Technical Support on:

0906 300 6633 (50p per min)

or 0870 744 2922 for Broadband support (charged at national rate, they say),

or 0845 660 1001 for "Sign up support only" (local rate).

Or you can probably access Tiscali Live Help (if they have one) from a computer that runs Tiscali.

Or you can simply uninstall and reinstall the Tiscali.

Sorry not to be able to provide more help. I'm only a beginner in this field, so all I can tell you is what I would do in such a situation. My next step after the above would be to tear my hair out and burst into tears.

  NickyK 22:19 16 Nov 2004

This link might help. It's to a Tiscali help page.

click here

I've checked it twice and it seems okay.

  NickyK 22:24 16 Nov 2004

And this also, which is probably part of the above link.

click here

That's the best I can offer, I am afraid.


  Androcles 20:46 17 Nov 2004

Thanks for the help,it seems that tiscali installs
IE 6 automatically and this may be the problem.I'll
try and revert back to IE 5 and see if it sorts it.
Ticked as resolved for now as I will not see this machine until Fri.Regards.

  Androcles 04:51 19 Nov 2004

Problem proved to be corrupt files in IE 6, repair carried out all OK.Regards.

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