internal mic not working in windows 7 on new samsung laptop

  henry1 21:57 29 Jun 2012
Locked

I have a new samsung laptop I7 processor running windows 7, I am out of the country and tried to phone with skype I could hear ok but not speak. Checked the settings and it appears to be asking for an external mic but there is an opening in the case with a mic symbol for an internal mic so how do I get it to work. henry1

  Nontek 22:09 29 Jun 2012

In Skype have a look at Tools>Options>Audio Settings to make sure that the mic is shown, perhaps via the drop-down arrow alongside name of mic. Also try a Sound Test Call.

  henry1 00:20 30 Jun 2012

The problem is in the computer, if I try the sound recorder it dosnt pick up sound, if I plug in my earphones from my smasung phone they work in reverse as a mic and I can record but it looks like the built in laptop mic is not being detected

  onthelimit1 09:38 30 Jun 2012

If you do as Nontek suggested, what do you see in the microphone drop-down menu of Skype?

  Woolwell 11:20 30 Jun 2012

"opening in the case with a mic symbol" - that could be where you attach an external mic. Having said that most laptops have a built in mic. What model of Samsung laptop is it?

  henry1 12:47 30 Jun 2012

In the skype drop down menue for microphone it is showing realtek audio but doing the echo test with skype I hear the skype message but not the record of my voice. The small opening in the case is a pinhole on the left side of the trackpad with a mic symbol eched in the case. The samsung is a chronos I7 15.4" screen I think it's quite a new model and expensive. I have just made a call on skype using my samsung phone earphones in the jack plug down on the side of the laptop listening in one and using the other earphone as a mic so skype is working but not the built in mic

  Nontek 13:03 30 Jun 2012

Hmm, I have just read a review on the laptop, it would appear that you will need an external mic in order to make proper use of Skype etc. From what I can see there is no internal mic!

  Nontek 13:06 30 Jun 2012

Do you not have a User Manual on disc, should have come with the laptop! User Manual will tell you all you need to know.

First thing I did when I bought new laptop was to print the User Manual, so I know all about my laptop, from Novatech!

  Nontek 13:30 30 Jun 2012

Hmm, just read another Review, apparently there is an in-built mic, so I would expect there to be a F key switch to activate the mic - you will need to consult your User Manual as the F key required does not show up on the reviews I have read.

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