Installing a USB Hub

  doriena 11:54 04 May 2003
Locked

I am trying to fit a 4 port mini USB hub on my machine, plugging it in to one of the two existing ports. When I restart it gets as far as "updating hardware configuration database" and freezes. Any suggestions please?
Doriena

  Gerrycan 12:09 04 May 2003

has the usb hub got it's own power supply? or does it use the pc power.?

  Gerrycan 12:11 04 May 2003

also check if you have via chipsets and if so download latest 4 in 1 via chipset drivers.

  spuds 12:13 04 May 2003

Do not know if this will put any light as to your problem, but it is worth considering.I had a similar event, and it was found that a 'power-alimentation' fault was evident. Not enough power via the existing USB connection.I obtained a self powered hub, and all as been okay since.

  doriena 12:18 04 May 2003

No Gerrycan, it does not have it's own power supply so I suppose that may be the problem.
How do I check for via chipsets?
Doriena

  Gerrycan 12:24 04 May 2003

device manager/scroll down to (universal serial bus controlers) left click on the "+" next to it and it will show you if there are any "VIA" there

  doriena 12:30 04 May 2003

thanks Gerrycan
All I have in the device manager are
Intel 823671AB/EB PCI to USB Universal Host Controller
USB Mass Storage Device and
USB Root Hub
Doriena

  rev.bem 12:56 04 May 2003

Have a look at this

click here

(Thanks VoG™)

  doriena 18:17 05 May 2003

Thanks rev.bem. Having deleted all the zero byte oem.*inf files as explained in the article you referred me to, the USB hub has installed correctly.

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