Installing external hard drive

  Rutlander 19:03 23 Apr 2008

Has anybody experience of installing a Maxtor Basics hard drive (500gb).
Windows XP recognizes the new hardware but says it cannot install it without the software.
There was no software with it when I bought it BUT the Seagate website says software is not necessary for backing up files & folders.
I would be grateful for advice,

  Fruit Bat /\0/\ 19:49 23 Apr 2008

Refresh USB Ports
Use Drive clean up to remove USB device drive info from the registry
click here
In device manager Uninstall EVERYTHING under the heading USB,
reboot the PC let XP find and install new hardware.
Your equipment should now be recognised.

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