Installing Elements 6

  RobbieRoberts 23:30 07 Aug 2009

I am having problems installing Elements 6 on my wife's Toshiba Satellite Pro, running XP Pro.
It's supposed to be installed, BUT when I try to open it, apparently nothing happens.
It's only when I am either closing down or restartin the computer that I either gegt the message "Elements is closing down" ORE "Elements is not responding" [If I have tried opening it several times, I get multiple repeats of the messages.]
At no time during the "installation" am I asked for the serial number!

  GaT7 00:58 08 Aug 2009

See 'Photoshop Elements 6 will install but not open' click here. G

  RobbieRoberts 22:01 09 Aug 2009

Worked first time with my XP Home and MySecurePC Antivirus from the Utility Warehouse; so it seems that my wife's McAfee is the cause of the problem.
Any thoughts

  eedcam 22:24 09 Aug 2009

Try Checking Faq's/searching or posting here on elements own forum
click here

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