Installation problem

  Flabbyfran 19:33 14 Oct 2004
Locked

I'm trying to install an mp3 player but get the message "an error accurred during installation of the device. The driver installation file for this device is missing a necessary entry. This may be because the INF was written for windows 95 or later. contact your hardware vendor."
the player is a ministry of sound stix and i'm running windows xp home adition on a Medion

  JonnyTub 19:40 14 Oct 2004

did you install the software before plugging the player in?

  Flabbyfran 19:42 14 Oct 2004

yes i did everything by the book

  JonnyTub 19:47 14 Oct 2004

try right clicking on the player in device manager and selecting update driver, you will probably be asked to insert the cd that came with it.

  Flabbyfran 19:49 14 Oct 2004

I've done that but i still get the same problem.

  Flabbyfran 19:14 21 Dec 2004

The player appears in the divice manager with no driver installed but i still get the same problem if i try and reinstall a driver. I Have tried the player in my sisters computer, she is running Win 98 and it works fine.
Very frustrating
Please help

  handy4x 21:44 21 Dec 2004

are you trying to install on a limited account? as this may be the problem

  Flabbyfran 15:33 22 Dec 2004

I'm afraid i dont understand what do you mean a limited account?

  Fruit Bat /\0/\ 15:44 22 Dec 2004

You have to be an administrator to install software on an XP machine.

  Flabbyfran 17:54 22 Dec 2004

Ah I see but I am the administrator I'm afraid.

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