Installation of Epson 1240U Scanner in XP

  Dunce 20:17 10 Jul 2003

Recently installed Broadband with AOL8. Had problems with cable set-up through filters which are now resolved and AOL Broadband works fine.
However, the scanner and down-loading of pictures from my camera now do not work. Have tried many things including contacting AOL and Epson. I have followed their recommendations and some ideas from friends but whatever I do I always end up with the following error message:

"There was a problem installing this hardware. Perfection 1240
An error occured during the installation of this device
The class installer has denied the request to install or upgrade this device"

Can anyone help to get my scanner and camera down-loads working?

Scanner Epson 1240U
Camera Fuji FinePix 6800 zoom

  Gaz 25 21:29 10 Jul 2003

Are you in a full admin account?

  Dunce 09:20 11 Jul 2003

Yes I am a full admin account holder

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