install the supported twain driver

  blackmountainbabe 23:10 04 Feb 2005
Locked

that is the message thats keeps popping up on friends computor every time he goes to scan, he has a 3 in one epson RX600, printer, scanner and copier, printer works fine, copier works fine but to scan it wont, ive asked this so many times for help..i was asked what was coming up when he went to scan and i wasnt sure..welll, this is what happens..box appears, Install the supported twain driver..he has uninstall and reinstall this and it still pops up this error ty

  blackmountainbabe 23:12 04 Feb 2005

my friend is using windows xp

  SANTOS7 23:18 04 Feb 2005

click here
try the troubleshoot guide from here,i hopeit helps,good luck...........

  VoG II 23:18 04 Feb 2005

He needs to download the latest scanner driver from the manufacturer's website. (NOT the CD).

  blackmountainbabe 23:20 04 Feb 2005

ty santos7 and VoG

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