incoming call and disconected from web

  struggle8 15:16 22 Jan 2003
Locked
  struggle8 15:16 22 Jan 2003

my friend is haveing a bit of trouble with a game when he trys to connnect to multi player game his pc says incomming call when there is not one and a call wiating icon apears, if he shuts it down his web connection disconnets if he dont shut it down it still disconnects, he phoned his isp and they told him that his modem wasnt fast enough but he never had any problem before he changed isp`s he has a ashbey v92 modem and call waiting disabled,

  struggle8 16:24 22 Jan 2003

come on chaps some one must have some idea

  graham 17:16 22 Jan 2003

OK, I'll start the ball rolling. Are you sure call waiting is off? To check dial "star gate 43 gate". To turn off dial "gate 43 gate".

  misery 19:51 22 Jan 2003

that cmae with the modem there should(?) be a note on how to turn off 'Modem on Hold' within the modem set up files.

  struggle8 14:00 23 Jan 2003

ok I will get him to give it a go but I dont think he has a manual for his moden cos his pc came from pc world and he didnt get much paperwork with it.

  cdb 22:11 23 Jan 2003

It is a known problem . If this link works the answer is there. Basically there is a patch for the modem to sort the problem out.
click here

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