Impossible to log into my email account due to advert page hijacking

  grandmat 11:34 10 Feb 2015
Locked

Hello I have a primus email account (dont laugh). For the last 3 weeks when I type in the url it takes me to an ad page for primus (a grey background with blue writing) I have found this is a page from parkingcrew.net. I have fiddled around with settings and extensions, have deleted google and then reinstalled, done a system restore, but nothing works. Help ( in very simple wording) would be so appreciated. Maybe I will have to delete google and find a better search engine?

  john bunyan 14:11 10 Feb 2015

I would start by downloading and running ADWCleaner see: Bleeping computer

Run it (scan) , accept defaults and restart. Maybe your search engine has been interfered with!

  lotvic 18:33 10 Feb 2015

Login page comes up ok for me ClickHere mail.primusbroadband.co.uk

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