My Uncle has a problem with a persistent image on his computer monitor - unfortunately he is miles away so I cannot investigate it myself so I will describe it and hope someone has an idea.
The desktop background has a white strip running from top to bottom about 2 cm wide on the left hand side, it is there from startup and he tells me that it has writing on it. When he clicks on the white space the image jumps to the front and it shows itself to be a Word Document of his letter headings. He has changed the background image with no success, and it is not a window that he can stretch or resize.
Thanks ambra4 but it is not the common tasks pane, imagine opening a word document and resizing it so that it is 2cm wide and the height of the monitor - that is what it looks like only it cannot be removed or resized.
I have a jpeg screenshot of the problem - anyone know how I can paste that in this forum ?
Thanks for all suggestions - I may have fixed it, got him to save the offending document to a floppy, then delete it from the original folder, restart and put it back. It seems to have worked but I will leave this open for now just in case.
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