IE problem

  palinka 11:25 21 Dec 2007

For the last few days I've had a recurring problem when I try to access websites using IE - a message saying " IE has encountered a problem and needs to close. We are sorry for the inconvenience". I'm offered an option to report to MS, which I've done several times. Then IE closes and I still can't access the website I was trying to reach - it's happened with this one several times. (Finally achieved success by opening one that would open and then typing the PCA address into address line). Today I saw another message which seemed to suggest the problem may be caused by MS security update 942615, installed on machines running XP SP2 (which mine is). I couldn't access the MS site because encountered same error message about "...encountered a problem..."
Any advice , please.

  Fruit Bat /\0/\ 11:29 21 Dec 2007
  octal 11:30 21 Dec 2007

Would you like me to send you a copy of the patch, I've downloaded it for you as you can't access the Microsoft site, just email me via the yellow envelope.

  skidzy 11:32 21 Dec 2007

system restore maybe.

If this does cure your problem,then look for the possible update causing the problem and stop it installing.

There does seem to be a lot of issues recently regarding possible update conflicts.

  skidzy 11:34 21 Dec 2007

Blimey im slow two had three shredded wheat this morning :-)

  palinka 11:35 21 Dec 2007

thanks Octal and Skidzy. I've also just noticed this thread click here which seems to be about same/similar problem.
Yes, please Skidzy. I'll email you now.

  Fruit Bat /\0/\ 11:35 21 Dec 2007

If you cannot link direct then how about looking in the C:\windows\ie7updates\942615\spuninst

  skidzy 11:37 21 Dec 2007

Not me,Octal has the patch for you.

  palinka 11:46 21 Dec 2007

Oops, sorry Skidzy! (and Octal).
Fruit Bat /\0/\, tried that but got error "C:\windows\ie7updates\942615 refers to a location that is unavailable..."

  palinka 12:09 21 Dec 2007

I've run the patch that Octal sent and as far as I can tell the problem is solved.
Thanks Octal and everyone.

  octal 12:12 21 Dec 2007

Glad it works, thanks for the feedback.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone