IE and Outlook close down

  Prancer 10:49 18 Apr 2006
Locked

I'm trying to set up an email account on a friend's Vaio using Outlook (don't know which version). After entering the details of the ISP and pressing "Finish" Outlook started to load but then closed and gave a message that there were errors and should a report be sent to Microsoft. It does the same if I try to start Outlook or IE so both are unusable. Also running on the laptop are Spybot, Adaware and McAfee9.
Does this sound like a software problem?

  johnnyrocker 10:50 18 Apr 2006

sounds like a poss virus issue to me.


johnny.

  Prancer 14:02 18 Apr 2006

I've updated and run a complete virus scan with nothing found. ???

  remind 14:18 18 Apr 2006

What did the error message say?
Are you talking about Outlook Express or Microsoft Office Outlook?
Try IEFix click here

  Prancer 15:41 18 Apr 2006

I shall try IEfix. It's MS Outlook, not Outlook Express.

  Prancer 15:42 18 Apr 2006

I shall check it and let you know.

  Prancer 20:56 18 Apr 2006

It seems cured all of its own after another reboot. Thanks for your suggestions.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Best of the Grad Shows 2017: University of the West of England (UWE)

Best value Mac: Which is the best £1249 Mac to buy

Les meilleures GoPro 2017