My "side" is functioning OK. My husband has problems in that whenever he goes into IE and tries to open links and on his Email again when he wants to access links someone sends him the computer "hangs".
Control/Alt/Del will not respond to get us out of the situ, I have just been lucky in closing down! The mouse moves ok but everything else freezes.
This seems to stem from when he allowed AVG to do an Add on which added AVG security toolbar to IE8. Looking at the restore points it appears to have been done on 16th August and that fits in with the problems he is having.
I think I can disable the toolbar through view by cliking on the disable. Will that solve the problem?
Alternatively is there a way of removing this toolbar in its entirety?
Please note I am not an advanced user so simplistic replies please.
If still there best bet would be to delete AVG. Then download it again. This time without the Toolbar and where it says recommended download ignore that and download everything yourself that way you can remove the Link scanner and anything else that you don't want with AVG.And make sure you don't download the toolbar.
In Firefox's View menu, there is a Toolbars sub-menu apparently listing all of the active or installed toolbars. One of the listed toolbars is the AVG Security Toolbar; I simply unchecked it and it disappeared, which is what I wanted. It can be brought back by re-checking it.
Now it should be the exact same in I/E
So just a matter of going into View.Toolbars,And if it is in there make sure it is unticked.