IE fails to load: no internet

  Jim W. 19:20 16 Jul 2009
Locked

Mysterious problem: IE7 will suddenly no longer load, nor will "Internet Options" in Control Panel open. Outlook Express similarly will not send nor receive, despite checking that the details are correct.
Anyone any ideas please? Could this be a virus?
Regards,
JimW.

  lotvic 20:16 16 Jul 2009

Try Start > All Programs > Accessories > System Tools > Internet Explorer (no add-ons)

Does that work?


Also try Start > Run
and type
sfc /scannow
note the space between c and /
this will check and replace any system files, you will need your XP cd - it will ask you to put it in if it needs it.
takes about 30 mins to check files when it's finished reboot the pc.

  birdface 20:23 16 Jul 2009

Maybe run your security programs.Or a system restore in safe mode.

  Jim W. 19:18 17 Jul 2009

Many thanks guys - this advice has solved things.

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