A friend who is a complete newby runs Win XP, has a BB account with Talktalk; she uses OE for her emails but twice now the icon for "Send/Receive" has vanished from the taskbar at the top of OE. The first time I went round and right clicked something and the missing icon re-appeared. As I'd done the right click as a random action I can't rememebr exactly where I clicked - hough I think it was on the blue title bar - and I didn't tell her (because i didn't expect a repeat of the problem) and in any case I don't know WHY the right clicking solved it,. Now it's happened again apparently; I'm going tomorrow to sort it out again but it would be helpful if someone could tell me why it is happening and therefore how to cure it permanently. She has a grandchild who visits on Thursday evenings and "plays" on the computer; could it be a fiddle fingers problem?