I have the windows blue screen of death

  heatherwdw 16:58 02 Jul 2006
Locked

I logged on to my laptop and the blue screen of death came up and on it, it says i need to do something with the anti virus programme but it wont actually let me get onto the computer to do anything with it. can anyone tell me how i can restore the factory settings

Firstly do you have a restore disc? Secondly if not do you have a version of windows on disc? Also have you tried starting up in safe-mode?

  heatherwdw 17:27 02 Jul 2006

I have an sos disc but now start up disc, whenever i try going on safe mode the blue screen always comes on.

Have you everything backed up on disc? You may need to format using the disc provided.

Thanks I have just found that. But I tried to install it and it wouldn't install, because the other drive wasn't fat 32. It is NTFS because it is XP. What can I do now?

  Fruit Bat /\0/\ 20:30 02 Jul 2006

What exactly is the message on the BSOD?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

Interview: Camille Walala on her giant 3D installation inspired by childhood funfair visits

Best iPad buying guide 2017

Où regarder le British Open 2017 ?