Bin the resource hog. Get Avast or AVG free antivirus progs. and Zone Alarm, Kerio or Sygate firewalls. Use the search facility on the lhs of this page... search for Norton. It makes dire reading. Apparently Norton is very invasive and takes a bit of removing...but there are guys on this forum who have already done it and I'm sure that they will help you out if you should need it.
get rid of it i had similar prob's with it.but now a day's i've got rid of all my security and zone alarm spy ware its all crap now.i now use microsoft anti spyware it does everything the other progy's are supposed to do.free D/L from microsoft site (BETA).its good though and saves on space.
I suggest you do as Lettervanman posted above and email Symantec and await their response. Your problem with the film download is likely to have been the site you were downloading from and not your firewall. Many of those sites will not function with a firewall enabled. Norton Systemworks and Internet Security are among the best utility and security software available and I would not ditch them in favour of the free alternatives. I have been using Norton software, currently the same versions as you, for 7 years with very few problems. If you do dump the Norton's don't rely on the Windows firewall, it's not good enough.
I would like to thank you for every quick reply i received from you.
Before i look for the other reply, i have already uninstall norton(systemworks and norton internet security 2003), and reinstall Norton(system works ,norton personal firewall 2002). I updated all the live update files, IT WORKS FINE. I can open any web site i want.FINALLY.
go to add remove program,then look for norton software you want to uninstall,then click change>remove all>when you uninstall norton>restart computer.
If this doesn't work,there is removal tools in symantec website.tell me what software you want to delete,and which version examply(2003.or 2004 etc...) and i will send you the removal tools, because every software has a different removal tools.