i cant type certain letters on my laptop.

  lappytopliz 20:00 04 Jan 2015

hi all. hope you can help me. i cant type some letters on my laptop. they are not talking with the screen. what is causing the problem. L wont type. so unless i can get this sorted, i cant use my laptop.

And what is the best free anti virus for

free download for my laptop please aswell?

Thanks Liz

  Ian in Northampton 20:09 04 Jan 2015

Liz: if L is the only letter that won't type, try prizing the key off the keyboard (gently!) as there may be something stuck under it. (I had that problem recently and found a large piece of Bombay Mix...) You should then be able to press it (gently!) back into place. If there is more than one letter that won't type, and they're all grouped in the same area, then you may have a defective keyboard.

Re antivirus: many people here, including me, recommend Avast.

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