I can't ping my copier

  ernieernie 19:38 21 Apr 2009

My office computer says that the ethernet connection with my copier is ok but when I send over something to print it just does not happen.
I can print ok if I use a parallel connector so there is nothing wrong with the copier and I would use that except that it is very slow on multipage documents and that I cannot connect from another computer..
I have attemted to ping to the correct IP address but it fails.
I have disconnected and re-connected all plugs and sockets and repowered the router but it makes no difference.
Where do I go from here?

  recap 20:07 21 Apr 2009

Check the Printer Properties ensuring that the correct IP address and Printer name is entered.
Whilst in the Printer Properties check to see if you can Print a Test Page.

  ernieernie 21:47 21 Apr 2009

Thanks for your response,recap but I won't have chance to check your suggestion until Friday. We will see what happens then.

  grey george 22:15 21 Apr 2009

When you look at your network places can you see the printer? There is also a dedicated PCA forum for network issues posting there may yield more information. click here

  BRYNIT 23:14 21 Apr 2009

Check that your Firewall is not blocking the connection.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Lightwell software lets you create mobile apps without using code

Best value Mac: Which is the best £1249 Mac to buy

Comment désactiver les programmes qui s'exécutent au démarrage de Windows 10 ?