I have just purchased a new laptop to relpace my ageing desk top. I have carefully put my isp co-ordinates into the new pc. I can connect to the internet, receive e-mails but not send. i ge the message 'your server has disconnected the connection'this is not true as I can still surf. Everything works OK on the original desktop hence able to send this message. The laptop has Windows XP home and I use Outlook Express. Could there be a conflict as I still have the desktop set up? I have Norton Internet security and have tried disabling the firewall, the XP firewall is not enabled, this makes no difference. Any advice gratefully received. RH.
Same problem, but I get a different message - can't remember exactly what. I use a variety of different ISP's in Europe to receive my BT mail, but have to use webmail to send anything. As far as i can tell my email is correctly set up (I've checked this several times), but I did get some advice once that I should try SENDING via the ISP email server rather than the BTinternet one. I've never got round to trying this.
I live in France and my ISP is click here I have been to their setup pages and copied their settings exactly. If I go to their homepage and click webmail I can send and receive on that, but not using Outlook Express (clue??) Any advice received with thanks.
I'll post your message to me on your thread on PCA if I may. I'm sure that way you will airing your problem to a wider audience for greater assistance.
Just one thought, some servers require the little box ticked that says "My server requires authentication" which is in the Accounts>Properties and click on the servers tab.
Thank you for your email, nice speaking to you.
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