Can't help you Jak_1,but pleased you have asked the question. I have the same trouble with the i-buddie caddie, but with XP Home. The software loads but doesn't go anywhere after this. A menu of what to do is suggested, but does not appear.Also the drive itself does not show anywhere. I have had a look in google but can't get much sense out of the return from this. I am sure there will be some of our friends in the forum who will put us on the right track.