What model, and does the error message give an error code?
SOmetimes, problems that SFC cannot find are corrected by re-installing Windows over-the-top. It might be worth spending 30 minutes giving that a try - you will lose nothing and you have everything to gain.
try this click here enter your model and download the latest drivers, I have the scanjet3400c which wont run under windows without updating the driver, I dont get your error message my message says scanner not found, hope it helps
It's HP scanjet 3800- no prob with drivers - had to wait for the model until it was distributed to retailers so the drivers must have been up to date. The scanner was working with the PC before I had to wipe disc and reinstall. The message was error in module unknown with lots of numbers following then stack dump and more nos. Scanner installed happily on older win98SE.
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