hp930c printer runs out extra pages

  heribierto 13:39 07 Feb 2005
Locked

I am using an HP930C printer
When I have printed a document it continues running out extra blank pages.
It must be something simple but I have searched the manual and looked at all the preferences but I cannot see what to change to prevent this happening
Heribierto

  Gongoozler 13:50 07 Feb 2005

If the document is in MS Word, click on the Show/Hide symbol ΒΆ to see if there are any control characters at the end of the document.

  heribierto 14:00 07 Feb 2005

No. The pages are run off, whatever I have been printing

  Gongoozler 14:02 07 Feb 2005

Uninstall and reinstall the drivers?

  Djohn 14:03 07 Feb 2005

Also check to see how many pages your document consist of. Look to the lower left of the status bar in word and it will tell you how many pages are in the document.

It may be you have inadvertently created more pages than you need by over use of the enter key for paragraph spacing. If this is the case then insert your cursor to the right of the last word on your document and keep hitting the delete key until the page count at the bottom of word returns to match the number of pages in the document, re save the document and it should now work fine.

  Diodorus Siculus 14:05 07 Feb 2005

In the properties of the printer, try the "fatory settings" default option.

  heribierto 15:01 07 Feb 2005

I have reinstalled the printer driver previously without good result.
It is not only Word that it occurs so anything I have in the word settings should not affect the printing, of say, emails when the extra pages are run off. Even printing ' print test page ' will print the page, then run out 3 blank sheets.
I have also reset the factory options and it still happens
Puzzling !!

  Gongoozler 17:03 07 Feb 2005

Hi heribierto, can you try the printer on another computer to see if the problem is a fault in the printer itself?

  heribierto 20:36 07 Feb 2005

sorry, only have one computer

  Gongoozler 21:12 07 Feb 2005

Friends, relations, neighbours?

  heribierto 21:34 07 Feb 2005

I live in an OAP area and I must be the only 80 year old with a computer as my neighbours do not know what I am talking about. I have a spare printer brand new but an earlier model so if the worst comes to the worst I can always instal that. I don't mind my HP930c churning out extra pages, it is just a fag putting them all back in the tray
thanks for the suggestions

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