both the left and right hand side shift keys are not doing what they should be. when pressed in combo with another key, the left hand shift opens a help screen in the top left hand corner and changes the current ie page to yahoo mail page; the right hand side when in combo produces a few other symbols and then the one u want. in both cases, the hdd also lets out a 3 second beep noise in both cases.
the keyboard apparently worked ok for 2 weeks from new, then this problem for the last 2.
I can't seem to find the solution to this problem, so she's decided to just get the keyboard changed.
The keyboard, monitor and HDD all came in one box and was bought from Comet in November as a Xmas present for her son. They did not set everything up until January. As in my first post, the keyboard was fine for the first couple of weeks, then the shift keys started to act as described.
She phoned the store (in Birmingham) and they have said she should take it up with HP, but are Comet not responsible for proving the fault was not inherent within the first 6 months of purchase?
As it came packaged with everything else, and the shop has a change of heart and says they will change it, can they ask for the whole lot back or should they just be able to swap the keyboard? I've a feeling this may be up to the supplier.
She's hoping to get this sorted on Wednesday, so any quick help is received with much thanks!
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