HP Scanner 4570c

  flycatcher1 10:49 17 Feb 2009
Locked

Help please.
My scanner is getting old, like me, but has given good service scanning old photos, negatives and slides and I would prefer not to change it. However:
Horizontal lines appear on all scans in all modes and settings and the results are unsatisfactory.
I have to use IE6 to enable all scanning options, with IE7 only basic scans are possible.

Any ideas to sort out the problem and failing that recommendations of a replacement would be appreciated.

  MAJ 10:57 17 Feb 2009

It does sound as though the scanner is on it's last legs, flycatcher1, but try using Irfanview (it's free) click here to scan to, it might make a difference, you never know.

  MAJ 11:00 17 Feb 2009

Also try updating the drivers. click here

  flycatcher1 09:56 18 Feb 2009

MAJ. Thanks for your help. I have tried everything but the lines remain. Its a new one then - but which one ?

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