I've had this scanner for some time now with no problems BUT I have just re-formatted my hard drive and now have problems. I reinstalled Windows XP Pro and reinstalled the drivers & software that came with the scanner. When I start a scan the lamp warms up and then scans across the screen, BUT when it gets to the end of the scan the lamp keeps wanting to go on, and a terrible noise comes from the scanner. I have to press the cancel button to stop the scan. Any one any ideas?
You said 'Had the scanner for some time now' This could be a reason - Scanners made during the Win95/98/ME era did not always transfer to the NT/2000/XP system. HP may have a driver for this machine for XP. Try also this Go My Computer/Help and type in the field compatibility. Read up and apply recommendation for making old software work with XP