It says there is an error and the icon on the bottom near clock has a question mark in a red circle. Tried cancelilng print job - wont clear itTurned it off - wont clear itUnplugged it - wont clear itany suggestions
Try downloading the HP Print Diagnostic Utility and running it to check for problems:click here
If you are using XP, try going to the 'Printer & Fax ' section on desktop, start.Uninstalling the printer, then reinstalling it.You could also try the uninstall in control panel.Terry
Restart your system. That usually clears any print cancelling problems for me.
If xp,type into run services.msc andrestart the print spooler service.
If you are still having a problem this will explain how to clear the "blockage"click herePlease let us know the outcome
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