Hp printer shows paper jam all the time

  pomerian 13:15 01 Jun 2013
Locked

I have an HP photosmart C4100 series printer/scanner. it suffered a paper jam and although I carefully remover the paper it still displays clear paper jam every time I switch on

  Chronos the 2nd 13:41 01 Jun 2013

Probably a small bit of paper caught somewhere near the sensor.

  pomerian 15:45 01 Jun 2013

can't see anything but I don't know where the sensor is.

  Chronos the 2nd 15:49 01 Jun 2013

Seems a common problem with certain HP printers. Might be something to help here.Google.

  bumpkin 16:25 01 Jun 2013

Has it jammed in the past and you thought you had cleared it? I had this with an HP worked Ok for a week then was giving the paper jam message again. I found a little bit of paper that was still in the mechanism, worth having a close look.

  morddwyd 19:46 01 Jun 2013

Don't know about the 4100 series, but on other Photosmart series (6100, 8100) you need to remove the rear access cover and get in there with a forch and a pair of twezzers!

I've had several oersistent "paper jams" where the piece concerned was less than 2mm in size.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best Black Friday Deals 2017

Black Friday Deals for Designers & Artists: Adobe, Apple, Corel Painter, Microsoft Surface, Wacom &e…

Best Black Friday Apple Deals 2017

Black Friday 2017 : date, sites participants & bonnes affaires