HP Photosmart C6180 - Scanner Problem

  Atc123 18:47 13 Dec 2006
Locked

I connected the printer via wired ethernet and followed all the instrucutions in the manual. i even disabled the security on Norton. When i restarted the computer, the installation finished but when testing the scanner does not work and cannot transfer images from the scanner. The printer works perfectly.
Also when i try and open HP Solution Centre it says no HP device can be found.
What needs to be done?

  Pineman100 18:52 13 Dec 2006

Have you tried connecting it direct to a computer via USB, to see whether everything works that way?

  Technotiger 18:58 13 Dec 2006

Hi, is this any help?

click here

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