The above printer is failing to load the paper from Tray 1 (Multipurpose Tray) or Tray 2 (Paper Cassette) - it seems as if the roller isn't tight enough or something. It takes the paper in slightly, but then it stops. I have tried to see if it can be tightened in any way but I don't know how to get into it.
I unscrewed all of the screws I could get to but it seemed to have no effect!
Thanks for your link. The solutions provided all seem to lay the blame with the paper. Admittedly, the printer inside is filthy but I can't see how it can be stopping the paper going through at all. I don't really know where to clean. As this is a printer someone has asked me to look at, I'm not familiar with it at all, so I don't really know where to start.
Like I said, I had a look but can't see any way to expose the mechanism for taking the paper in.
The fact that the printer is so bad would suggest that simply changing the paper isn't going to help. I haven't been able to print a single test page because it just won't take the paper in at all!
What I did notice is that sometimes it goes about 1cm into the roller and it is difficult to pull it back out, so it must be gripping the paper.
I have a HP 6l Laser-jet printer, there was a free mod kit to replace the paper separator as it was causing feed problems. The problem was the opposite, it would multi feed paper. It could be the separator has come loose inside stopping the paper feeding in. I think the % and 6 are very similar.
I recently took an old HP670 out of storage and it was being a complete swine until I took a cloth and cleaning fluid and thoroughly cleaned the paper pick up rollers. Since then it's been as good as new.
I am going to have to clean this one, but the problem is I don't know which parts do what! Really it looks like the best way to clean it is to dismantle it and clean the individual parts, but I can't even work out how to take it apart!