HP DV600 problems

  icicle1 08:49 12 Mar 2008
Locked

Hi there ,
i am new to this forum as i am desperatly trying to find an address for hp's complaints department.
My laptop has been giving me problems for weeks, it is just out of its guarantee, and without any apparent cause the speakers have stopped working, using the support people,it is now established that its a hardware fault, now the ON button has suddenly stopped working,fortunatly this machine has a remote control so i can switch it on with this. i am so fed up as when i contact support,they give me a link to the spanish support,but as i dont speak spanish i cant access it.
does anyone has an address for a complaints department at HP.
any assistance will be well recieved,
Irene.

  Arc hie 09:11 12 Mar 2008

0800-752-0900

I have a HP laptop, it broke 3 times in the first year, they collected. repaired, and delivered, within 3 days.
Free under the warranty

  Arc hie 09:12 12 Mar 2008

click here

Thats the link for all phone numbers, i think you will need the bottom number.

Hp will repair quickly they did mine.

  Arc hie 09:13 12 Mar 2008

sorry the link didnt show

  icicle1 09:18 12 Mar 2008

thanks for the e-mail address,
it is saying ,The page you are looking for is no longer avor has been moved.

  icicle1 09:43 12 Mar 2008

arc hie
one of the problems is that although i bought it in the uk, i now live in Spain.
There is a support site in spain, but they speak no english so i cant access it.

  Arc hie 09:59 12 Mar 2008

i see, the only thing i can suggest to you then is to have it sent to a relative in the uk, then have it sent back to hp over here for repair.
I think it would still be cheaper to do it that way than paying for repairs over in Spain

  icicle1 11:47 12 Mar 2008

thanks, i am going back to the uk next friday,will take it with me,
irene

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