HP Deskjet Printer 695C

  Baslla321 10:59 07 Oct 2003
Locked

For some unknown reason, my priter keeps telling me that I have " Incorrect Connection Please take off the coloured cartridge and replace it", but, just the same, it prints what I rewquest normally!
I tried replacing both cartridges and checked the connections but I still get the above. Nothing serious but annoying! Any suggestions please? Thanks.

  Agent Smith 11:18 07 Oct 2003

When I had a DJ690 I found that if the cartridges had been removed the contacts on the cartridge itself could become dented or disfigured and not make a good connection. The only way I got around it was to re-insert the cartridge until the proper contact was formed or put in a new unit which was too costly just to get rid of an error message. You could try cleaning the cartridge's contacts with isopropyl alcohol that sometimes works.

  Baslla321 16:27 07 Oct 2003

Thanks for the info, I cleaned the cartridges and all is well,
regards.

  Agent Smith 19:10 07 Oct 2003

My pleasure,you're welcome.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone