HP Deskjet Printer 695C

  Baslla321 10:59 07 Oct 2003

For some unknown reason, my priter keeps telling me that I have " Incorrect Connection Please take off the coloured cartridge and replace it", but, just the same, it prints what I rewquest normally!
I tried replacing both cartridges and checked the connections but I still get the above. Nothing serious but annoying! Any suggestions please? Thanks.

  Agent Smith 11:18 07 Oct 2003

When I had a DJ690 I found that if the cartridges had been removed the contacts on the cartridge itself could become dented or disfigured and not make a good connection. The only way I got around it was to re-insert the cartridge until the proper contact was formed or put in a new unit which was too costly just to get rid of an error message. You could try cleaning the cartridge's contacts with isopropyl alcohol that sometimes works.

  Baslla321 16:27 07 Oct 2003

Thanks for the info, I cleaned the cartridges and all is well,

  Agent Smith 19:10 07 Oct 2003

My pleasure,you're welcome.

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