HP deskjet 895cxi problems

  Steve M 21:36 23 Jun 2003

Not really looking for a highly technical solution, just wondering if anyone else has had the same/similar problem and whether they were able to solve it. Have had the printer for a couple of years .. I'm generally pleased and have had good results including photographic .. for some reason Yellow has decided to stop printing .. obviously I changed the cartridge (for a new one that I've had on the shelf for approx 6 months but no yellow from that either!) .. the other 2 colours seem unaffected. I've tried head-cleaning, printing test sheets but no change ..under Windows XP I don't seem to have as many 'tool'options as when I was using '98SE e.g.I can't test the PC to printer communication any longer

  marcy 21:59 23 Jun 2003

Take out colour cartrige and black and check all pins on holders to see if any are stuck in I had this problem on mine. Marcy

  Steve M 22:57 24 Jun 2003

Thanks for the effort .. but ..no joy.. all the pins seem to have a good tension ... I've ordered a cheap replacement cartridge, if that doesn't print yellow I'll have to start looking for a new printer.. I'm pretty sure repair costs will be close to the cost of a new machine!!

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