hp deskjet 5652 printer

  john-232317 16:48 15 Oct 2003
Locked

Boo Hoo, got a new printer for my 60th birthday today.

Rushed down the shop for a usb lead, cos its not supplied....doh.

Set it all up, put software cd in, run through setup, then up comes a window with loads of green ticks, memory etc.

But one nasty red one by the CPU.

Apparently my AMD K6 400 is a class 5 cpu and the printer needs a class 6 minimum cpu to run it.

Just looked at the small print on box "win 98 on pentium 150 MHz 32 mb ram" minimum requirements.

I have win98 on asus P5A super 7 100 MHz motherboard,but 576 mb memory so i suppose low MHz is the problem ?

I cant upgrade, it would be cheaper to get new PC,
Should be fun trying to take it back to the Spanish PC shop and explain.....doh

  sil_ver 16:56 15 Oct 2003

You could try HPackard and cry on their shoulder, they might suggest an answer which doesn't entail a trip to Spain.

  john-232317 17:07 15 Oct 2003

I live in Spain so problem in getting it back..;-)its just the explaining that could be fun.

They have slightly different returns policy, i think...;-)

  sil_ver 19:23 15 Oct 2003

Surely they would consider a trade in for something more compatable with your PC? I presume you hablar the old espanol. Must say I envy you your choice of location. I did spend a couple of years in (whisper it) Gibraltar back in the early 50's as a member of the RN.

  john-232317 21:48 15 Oct 2003

We are just a bit up the coast from Gib, in Fuengirola.

Not a lot of Spanish though, still learning about half speed of how they say it...;-)

  john-232317 08:34 23 Oct 2003

Just in case anyone else has a similar problem, i took the printer and my tower into the shop, and they copied the files from the software cd to the harddrive, and the printer is now working fine..

Level 6 CPU, just another ploy by the makers to upgrade and buy the latest stuff ??¿¿??....;-)

  sil_ver 11:59 23 Oct 2003

Result !! :-)

  john-232317 13:38 23 Oct 2003

Yeah, nice one..;-)

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