Suddenly my printer will not print a document. Tried to print a test page - which it did, but still wouldn't print a doc. Noticed in Device Manager a yellow mark at Marvin Pinnacle(?) Uninstalled and restarted. This time tried to print a few words in Word Pad. Thought it still hadn't printed but then noticed that it HAD printed in a tiny, tiny font size. Any ideas anyone?
Hi woodchip. I've reinstalled the printer and tried all dodges and eventually discovered that it will print OK in a colour - but not black. When I replaced the black cartridge recently I used one from Phoenix Direct instead of HP. I guess this must be the problem. I'll have to ditch that one and get a genuine HP. So much for my economy drive.
Yes I use them fro computer fair from new on a Multifunction Epson RX 620 6 carts for about £6. Never had a Problem. Bit have used then from Choice Stationery's in the past as I have used 7dayshop with no problems. I only started getting them from computer fairs is because they was there when I went, plus not had no problems
I know that I've marked this as resolved, but I thought I'd just add an update. I decided to replace the non-standard Phoenix cartridge with a genuine HP cartridge and, glory be, perfect printing again!
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