hp computer

  jenna76 20:34 01 Dec 2009

I turned my Hp laptop of the weekend and it would not let be re format or anythng. It kept coming up operating system not found. Will this effect my hard-drive.

My husband said there is a virus called black screen of death do you think this maybe the problem on my laptop is it fixable

  Fruit Bat /\0/\ 20:51 01 Dec 2009

Operating system not found, means it cannot see the windows installation on your hard drive.

What version of windows do you have?

Black S.O.D. you wouldn't see anything on the screen at all.

As a quickie try removing and refitting the hard drive on the laptop to remake the connections it may just be a bad connection

  Technotiger 20:51 01 Dec 2009

The BSOD was apparently caused by a recent Microsoft update.

Try starting in Safe Mode, and then do a System Restore back to an earlier date before your latest Microsoft updates.

  MAT ALAN 20:51 01 Dec 2009

click here

depending how computer literate you are the link may help..

Your husband sorta got it right it is actually a "blue screen of death" which may not be viral but usually has an error message that may determine what might be wrong...

  Woolwell 21:22 01 Dec 2009

See MAT ALAN's link. It could be a hard drive failure.

  jenna76 21:30 01 Dec 2009

Its windows vista

  jenna76 21:45 01 Dec 2009

Its a windows vista.

it loads to where it says microsoft corporation then goes no further

  woodchip 22:15 01 Dec 2009

As its starting keep tapping F5 it should take you to safe mode. then Go to Programs\Accessories\System Tools\System Restore look for a Old Bold date to restore

  woodchip 22:17 01 Dec 2009

You could also try tapping F8 as computer Starting then choose "Last Known Good Configuration"

  Fruit Bat /\0/\ 22:22 01 Dec 2009

you need to look at Windows Vista's Repair Your Computer options.

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.
Windows Installation Disk

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the following set of recovery options

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

15/ Click on the Option you require and follow the onscreen prompts

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

  jenna76 22:37 01 Dec 2009

I dont have a disc i normally press F8 then go through what it tells me

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