HP 7520 printer not printing both blacks

  robhawk 21:57 04 Nov 2013

This printer has two black ink cartridges. The left-hand one (for photographs) will not print. I believe that if I could set the printer preferences to text and not to photo it ought to be possible still to print out in a draft. But I cannot find out how to set the printer preferences. Can anyone help?

  hastelloy 07:53 05 Nov 2013

I'm afraid I can't help with your problem but those who can might need to know which printer you have.

Also, it is unwise to put you email on an open forum - great for spammers though.

  compumac 08:34 05 Nov 2013

Does the HP7520 cater for the photo black and text black in the unit at the same time?

  compumac 08:59 05 Nov 2013

Just checked and it appears that you do have both black cartridges in at the same time. I would suspect that the printer therefore knows what is being printed and uses the appropriate black for the purpose. On that basis I would suspect that the facility to select which cartridge to use is not offered to the user as it is considered unnecessary.

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