HP 720C Printer nto recognised

  tighmor 21:09 27 Aug 2006
Locked

My computer - on XP SP2 had not problem with my printer - an HP 720C - till I had to repair my operating system.

Since then I am prompted to use the wizard for 'New Hardware installed" [refering to the printer] every time I switch on.

If the file offered is entered then it does not accept it.

The printer works fine - just as previously but the message willl not go away!
Looking on Ms help I could not find any driver for HP 720C Printer.

I have another computer with the same printer and no problem. How can I find the driver on this one and transfer it ot the other?
Or any other suggestions?

  VoG II 21:12 27 Aug 2006
  jimv7 21:13 27 Aug 2006

Printers/add new printer, browse to HP, select your printer and say ok.

XP has generic drivers for a lot of printers your 720c is 1 of them.

  tighmor 21:16 27 Aug 2006

Thanks VoG but I have already done that.

Instructions say:
Check to see if the name of your printer shows next to a printer icon.
If the printer is there, you are done. The best printer driver is already installed. Proceed to Step four : Set the HP Deskjet driver as the default driver.

I do that and yes the printer is there and ticked so - supposidly - I am 'done'
Still makes no difference as I still get the wizard on start up

  tighmor 21:18 27 Aug 2006

Tried that also jimv7

Still the same!
wierd

  skidzy 21:33 27 Aug 2006

Not sure if you have read this...
Your driver is digitally signed and included in Windows XP as pointed out above,however this may help you click here

Hope this helps.

  tighmor 21:42 27 Aug 2006

Thanks but went through that too skidzy.

still the same.

I guess I can live with forever clicking the wiz off but it is a niggle not solving it

  skidzy 21:47 27 Aug 2006

Maybe System file checker can help sfc /scannow

click here

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