HP 4315 - Fax All in one thingy!

  wrfc_rabbit 11:17 01 May 2007
Locked

HI guys,
i know its not quite a computer problem...but as you guys are most helpful i thought i would show my loyalty!

we just had a new fax all in ne printer delivered to us for the office. i set it all up and so on and so forth, but when i go to send a fax it calls the ax number like a telephone!

i called our supplier for assistance but the forwarded me to the HP customer support, which diverted me to a small shack in india somewhere, the guyy i spoke to struggled with his english but i worked it out and he seemed to be telling me to go to my supplier for further support!

i did so and got told to go to HP!

please help

  woodchip 11:54 01 May 2007

If you are using XP, you cannot send a Fax on Broad Band. But if you have a Built in Dial-Up modem you can send one with the Correct software like Free click here

  woodchip 11:55 01 May 2007

PS you will need to connect the Modem to the telephone side of the BB filter

  Stuartli 11:55 01 May 2007

>>but when i go to send a fax it calls the ax number like a telephone!>>

Because it's dialling a telephone number to deliver the fax.

  Stuartli 11:57 01 May 2007

I'm presuming that your All-In-One is not dialling a phone number via your computer system, otherwise woodchip is correct about needing to use a voice/fax/data dialup modem.

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