Trying to install the scanner in Win 2000 Proffesional and it has been a nightmare. My friend complained that since upgrading ti Win 2000 his scanner had not worked. I went into device manager and uninstalled it, unplugged it (USB) and rebooted. Tried loading the drivers that I had downloaded from the web but as they were loading errors kept appearing on screen. Still cant get it to work. any ideas?