i am with aol on their 2mb package but my phone line will only support 1mb. when bt finally gets around to upgading the line to 2mb how will i know.do i contact bt every few months or so and ask or do i keep contacting aol?
When your line is upgraded then the speed increase will be immediately apparent...:-)
The point I was making is that a regular speed test every few days will indicate when your line has been upgraded.
If you have the yellow panel indicating, presumably 1MB at present in your case, a higher figure such as 2, 2.2 or 2.3MB, this will be the maximum speed of which your line is capable after the upgrade.
You say you couldn't get 2 Meg as your phone line will only support 1...usually this is because you are too far from the exchange. What does the checker on the site linked to by wjrt say is available to you click here
I have been following quite a few stories from people who have been promised upgrades by AOL but they have failed to deliver...I just wonder if it is AOL that are holding this up and not BT.